Client portals that clients actually use
The graveyard of legal tech is full of client portals that clients never logged into.
Why portals die
They ask a stressed divorce client to create an account, verify an email, invent a password that satisfies four rules, and then find the document — all to do something your office asked them to do. People route around friction; they reply to the email instead.
Friction budget: near zero
The LawOffice.ai portal verifies clients by email — no password to invent. Shared folders, intake forms, e-signatures and invoice payment all live behind that single, gentle gate. Payment links are tokenized: pay by card or ACH with no login at all.
The compounding payoff
When the portal is effortless, clients use it. When clients use it, documents arrive through upload links instead of inboxes, signatures come back the same day, and invoices get paid faster. Adoption is the feature.